OpenCart Support

All of our web hosting plans (starting from $2.99/Month) suits OpenCart efficiently.

If you intend to use shared hosting, go for Linux cPanel plans (starter plan recommended), you can upgrade it later on if you need more resources.

 

Please Note:

These solutions are for LEODEN.com webhosting plans and servers; it will also work for godaddy.com webhosting plans.
regarding the web hosting support for OpenCart please contact us only through OpenCart Support Form down below, any other contact method will be ignored.
Make sure you are using PHP 5.6 or higher for best results.
When you install OpenCart follow the installation steps that came with it exactly.

WebHost Troubleshooting & Solutions
OpenCart not sending emails (SMTP) to admin, user or customers !

LINUX CPANEL Shared webhosting plans Solution:

  STEP.1

Make sure there is a .user.ini file in the main root directory (public_html), from cpanel file manager settings disable the hide system files so you can see it.
If .user.ini do not exist in your (public_html) root folder, create a file with any text editor, rename it, then save and upload the .user.ini file to your (public_html) root folder.
• If .user.ini exists in your (public_html) root folder, edit the .user.ini file and add the following lines:

[PHP]
safe_mode=off
SMTP=relay-hosting.secureserver.net

• If any line of the above do exist in the .user.ini file, then do not add that line (do not duplicate line).
• If .user.ini exists in your (public_html) root folder, edit the .user.ini file and add the following lines:

SMTP=relay-hosting.secureserver.net;

  STEP.2

If you are using workspace emails go to your cpanel > email > MX entry and do the following:
• Change email routing to Remote Mail Exchanger.
• In mx records add the following 2 records and delete any other record:

0 smtp.secureserver.net
10 mailstore1.secureserver.net

(These 2 records must be the MX records in your Domain name DNS settings)
• In your OpenCart admin panel go to system > settings and edit your store, go to Mail tab and edit the following:

Mail Protocol: Mail
SMTP Hostname: relay-hosting.secureserver.net
SMTP Port: 25
SMTP Timeout: 5
Leave all the rest empty

 

If you are using cpanel local emails go to your cpanel > email > MX entry and do the following:
• Make sure that email routing is set to Automatically Detect Configuration.
• In mx records make sure that your domain name MX record do exist like:

0 yourdomain.com

(This record must be the MX record in your Domain name DNS settings)
• In your OpenCart admin panel go to system > settings and edit your store, go to Mail tab and set the Mail Protocol to Mail and leave the rest of settings empty.

 

LINUX CPANEL VPS plans Solution:

Same steps of LINUX CPANEL Shared webhosting plans Except the following:
replace relay-hosting.secureserver.net with dedrelay.secureserver.net in all steps.

 


 

WINDOWS PLESK Shared webhosting plans Solution:

  STEP.1

Make sure there is a .user.ini file in the main root directory (httpdocs), from plesk file manager settings disable the hide system files so you can see it.
If .user.ini do not exist in your (httpdocs) root folder, create a file with any text editor, rename it, then save and upload the .user.ini file to your (httpdocs) root folder.
• If .user.ini exists in your (httpdocs) root folder, edit the .user.ini file and add the following lines:

[PHP]
safe_mode=off
SMTP=relay-hosting.secureserver.net

• If any line of the above do exist in the .user.ini file, then do not add that line (do not duplicate line).
• Edit the php.ini file in the main root directory of OpenCart and add the following line:

SMTP=relay-hosting.secureserver.net;

• In your OpenCart admin panel go to system > settings and edit your store, go to Mail tab and set the Mail Protocol to Mail and leave the rest of settings empty.

 

WINDOWS PLESK VPS plans Solution:

Same steps of WINDOWS PLESK Shared webhosting plans Except the following:
replace relay-hosting.secureserver.net with dedrelay.secureserver.net in all steps.

 


 

Showing the SSL on all the pages and sections of OpenCart !

LINUX CPANEL Shared webhosting plans Solution:

  STEP.1

Install your SSL before installing OpenCart (recommended).
Make sure there is a .htaccess file in the main root directory (public_html), from cpanel file manager settings disable the hide system files so you can see it.
If .htaccess do not exist in your (public_html) root folder, create a file with any text editor, rename it, then save and upload the .htaccess file to your (public_html) root folder.
• If .htaccess exists in your (public_html) root folder, edit the .htaccess file and add the following lines:

RewriteEngine On
RewriteCond %{HTTPS} off
RewriteRule ^(.*)$ https://%{HTTP_HOST}%{REQUEST_URI} [L,R=301]

• If any line of the above do exist in the .htaccess file, then do not add that line (do not duplicate line).
• Edit the config.php file in your main root directory of OpenCart and change the following:

define('HTTP_SERVER', 'http://yourdomain.com/'); →to→ define('HTTP_SERVER', 'https://yourdomain.com/');

• Edit the config.php file in your /admin/ folder of your main root directory of OpenCart and change the following:

define('HTTP_SERVER', 'http://yourdomain.com/admin/'); →to→ define('HTTP_SERVER', 'https://yourdomain.com/admin/');
define('HTTP_CATALOG', 'http://yourdomain.com/'); →to→ define('HTTP_CATALOG', 'https://yourdomain.com/');

• In your OpenCart admin panel go to system > settings and edit your store, go to Server tab and make sure the use SSL is enabled (yes).

 


 

WINDOWS PLESK Shared webhosting plans Solution:

  STEP.1

Install your SSL before installing OpenCart (recommended).
Make sure there is a web.config file in the main root directory (httpdocs), from plesk file manager settings disable the hide system files so you can see it.
If web.config do not exist in your (httpdocs) root folder, create a file with any text editor, rename it, then save and upload the web.config file to your (httpdocs) root folder.
• If web.config exists in your (httpdocs) root folder, edit the web.config file and add the following lines:

<configuration>
<system.webServer>
<rewrite>
<rules>
<rule name="HTTP to HTTPS redirect" stopProcessing="true">
<match url="(.*)" />
<conditions>
<add input="{HTTPS}" pattern="off" ignoreCase="true" />
</conditions>
<action type="Redirect" redirectType="Permanent" url="https://{HTTP_HOST}/{R:1}" />
</rule>
</rules>
<rewrite>
</system.webServer>
</configuration>

• If any line of the above do exist in the web.config file, then do not add that line (do not duplicate line).
• Edit the config.php file in your main root directory of OpenCart and change the following:

define('HTTP_SERVER', 'http://yourdomain.com/'); →to→ define('HTTP_SERVER', 'https://yourdomain.com/');

• Edit the config.php file in your /admin/ folder of your main root directory of OpenCart and change the following:

define('HTTP_SERVER', 'http://yourdomain.com/admin/'); →to→ define('HTTP_SERVER', 'https://yourdomain.com/admin/');
define('HTTP_CATALOG', 'http://yourdomain.com/'); →to→ define('HTTP_CATALOG', 'https://yourdomain.com/');

• In your OpenCart admin panel go to system > settings and edit your store, go to Server tab and make sure the use SSL is enabled (yes).

 


 

Installing SSL for multiple sub domains !

For all Shared webhosting & VPS (LINUX CPANEL & WINDOWS PLESK) Solution:

Standard SSL (Wildcard) is required to use the SSL on multiple sub domains.
Standard SSL (Wildcard) for multiple sub domains will work on VPS and (ultimate, deluxe) shared webhosting only.
when you fill in the domain name while installing the SSL (Wildcard) insert it this way: *.domainname.com, you must enter the "*." before the domain name for the SSL (wildcard) to work.

 


 

Extensions & Modules
Product Views Counter $20.00

Product Views Counter shows(display) the count of how many times the product was viewed(visited) depending on the database for each product.

 

it will show up in the following:

• Product page
• Category products
• Related products
• Search products
• Featured products
• Latest products
• Specials products
• Bestsellers products
• Compare products

Compatibility:

(OCmod) & (VQmod) 2.3.0.0 / 2.3.0.1 / 2.3.0.2
(OCmod) & (VQmod) 2.0.0.0 / 2.0.1.0 / 2.0.1.1 / 2.0.2.0 / 2.0.3.0 / 2.0.3.1 / 2.0.1.1 / 2.1.0.0 / 2.1.0.1 / 2.1.0.2 / 2.2.0.0
(VQmod) only 1.5.5.1 / 1.5.6.0 / 1.5.6.1 / 1.5.6.2 / 1.5.6.3 / 1.5.6.4

 

PRICE $20.00

12 Months Free Support
Documentation Included

 
Product Views Counter (Lite) FREE

Product Views Counter shows(display) the count of how many times the product was viewed(visited) depending on the database for each product.

 

it will show up in the following:

• Product page



It's a lite ver. of the Full Featured Product Views Counter.



 

Compatibility:

(OCmod) & (VQmod) 2.3.0.0 / 2.3.0.1 / 2.3.0.2
(OCmod) & (VQmod) 2.0.0.0 / 2.0.1.0 / 2.0.1.1 / 2.0.2.0 / 2.0.3.0 / 2.0.3.1 / 2.0.1.1 / 2.1.0.0 / 2.1.0.1 / 2.1.0.2 / 2.2.0.0
(VQmod) only 1.5.5.1 / 1.5.6.0 / 1.5.6.1 / 1.5.6.2 / 1.5.6.3 / 1.5.6.4

 

PRICE FREE

1 Month Free Support
Documentation Included

 
Product Sold Counter (Lite) FREE

Product Sold Counter shows(display) the count of how many times the product was Sold (Purchased) depending on the database for each product.

 

it will show up in the following:

• Product page



It's a lite ver. of the Full Featured Product Views Counter.



 

Compatibility:

(OCmod) & (VQmod) 2.3.0.0 / 2.3.0.1 / 2.3.0.2
(OCmod) & (VQmod) 2.0.0.0 / 2.0.1.0 / 2.0.1.1 / 2.0.2.0 / 2.0.3.0 / 2.0.3.1 / 2.0.1.1 / 2.1.0.0 / 2.1.0.1 / 2.1.0.2 / 2.2.0.0
(VQmod) only 1.5.5.1 / 1.5.6.0 / 1.5.6.1 / 1.5.6.2 / 1.5.6.3 / 1.5.6.4

 

PRICE FREE

1 Month Free Support
Documentation Included


OpenCart Support Form

 








 

Please Note:
Please contact us through this form for OpenCart web hosting support, any other contact method will be ignored.


Web Hosting Support requierments:

Be a LEODEN.com customer (Create account free).
Purchase any of our web hosting plans (starting from $2.99/Month).


Extensions Support:

Feel free to contact us regarding our extensions, asking for details or requesting support.